Differences. Consistently rated as having the best customer service in the industry

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Differences overview

Durrants has worked hard to create an organisation that works in partnership with our clients, ensuring that we provide the very best client experience. We think this is why year on year, Durrants consistently tops the poll for the best client services and why some of our customers have been with us for over 70 years

We are the most experienced supplier – with numerous awards and over 4,000 direct customers we are the trusted and preferred supplier to the communications industry. We pioneered the market and continue to lead it today through innovation and a focus on our customers’ needs continually investing in the best people and the latest technology.

We provide a consistently accurate and fast service – by combining technology with human expertise we deliver to highly bespoke briefs. With the most comprehensive media list across all channels, we ensure you receive exceptional service and only the information you need, when you need it

Customers can trust and rely on us – with a focus on quality and exceptional customer support, we provide 24/7 assistance through teams arranged around vertical markets, we understand your business and are proactive in providing the information you need.

We have always been at the forefront of innovation – a continuous focus on product enhancements ensures our unique, award winning service supports our customers’ changing needs.

Explore the links to the right to find out why Durrants’ clients enjoy the best service in the industry.

Differences

We're different

“Durrants provides us with a comprehensive and reliable press cutting service. Their web delivery platform is easy to use and their support staff are always available and willing to work through your problems as a user. We would recommend them to anyone looking for these good service qualities.”

Astra Zeneca

Contact Us

Contact us now to find out more about our unique integrated service. Click on the enquiry form or contact us on 020 7674 0200